Broadridge Advisor Solutions Online Support Services

Broadridge Online Support Services

Welcome to online support services for Broadridge. Here you can request a variety of support items from the convenience of your computer. Simply click on the item below to review a summary of that service, any costs associated to the service, and how to get started! If you don’t see what you are looking for on the list below, simply give us a call at (800) 233-2834 from 8:30am ET to 7:30pm ET Monday — Friday.


Alphabetical Listing

Additional Storage Space Request
Request additional website storage space (in 25MB blocks)

Additional Custom Pages Request
Request additional custom pages (in 20 page blocks)

Broker-Dealer Change Form 
Notify us of a change in your broker-dealer affiliation

Change of Address
Change your address in our internal records online

Domain Name MX (mail) Record Change
Request the forwarding of your mail (MX) records to your preferred mail provider

Domain Name Release
Use this form to have Broadridge release your domain name. Note: the name and any authorization codes will be released ONLY to the Account holder listed in our internal records

Modify Email Aliases Request
Request to change email aliases and target. Note: up to 10 aliases are allowed for each account

New Email Alias Request
Request new email aliases

Remove Email Aliases Request
Request email alias removal

Request to Set The Visibility of My Site to OFF
Request to have your website visibility setting "off" temporarily

Unlock an Account (including IP lockout)
Unlock an account that has been frozen due to too many failed login attempts

URL (website domain name) Change Request
Request a change in the URL associated with your Broadridge Website

Contact Us

  • Post a Public Question
  • Email Us
  • Call Us @ 1.800.233.2834